In our organization users are unable to access websites through Parallels Browser Isolation. They are connected to the internet but cannot open specific websites that they need for their work. Suggest me steps to identify and resolve access issues with Parallels Browser Isolation? Are there any configuration settings or network restrictions that could be blocking the access?
You should first verify if any specific URL filtering or website restrictions have been configured in the Browser Isolation settings. Here’s what to check:
In the Parallels RAS Console, go to Browser Isolation > Settings.
Review the URL filtering policies or whitelists that might be blocking access to specific sites.
If you find that the problematic websites are being blocked, you can add them to the allow list or adjust the filtering rules.