I’m trying to visit a site through Parallel Browser Isolation, but the page is either blank or showing an error message. It works fine in a normal browser, though. What could be causing this issue?
Hmm, that’s odd. Parallel Browser Isolation can sometimes block certain elements on a page to protect your privacy and security, so it could be something like that. Maybe the site is using a script or plugin that gets blocked in the isolated environment.
That makes sense. I didn’t think about scripts or plugins. I’ve noticed a few sites not loading properly in the past when using the isolated browser, but I wasn’t sure why.
Yeah, isolation environments are super secure, so they often disable things like JavaScript or certain active content to keep malicious elements from affecting your device. Sometimes, websites rely on those things to render properly, which could explain the blank page or error.
Got it! So, what can I do to fix it? Is there a way to allow the page to load properly without turning off the isolation?
You could try adding the site to the “trusted” list in the Parallel Browser Isolation settings, if that option is available. That way, it might allow certain scripts or content to load while still keeping the rest of the browser isolated.
Oh, I didn’t think of that. I’ll check if there’s a setting like that. Do you think it could also be something like the website detecting the isolated environment and blocking access?
It may be possible. Some websites might flag isolation environments as suspicious, especially if they rely on cookies or fingerprinting to track users. If that’s the case, you might need to disable or adjust the tracking protection temporarily, but that’s a last resort since it could weaken security.
Yeah, I’d prefer not to disable any protections. Hopefully, just adding the site to the trusted list works. Thanks for the advice!
No problem! Let me know if that works, or if you need any more help troubleshooting.