Fresh installation but Logon failed

Parallels Remote Application Server (RAS)
1

Hi,

I setup a fresh RAS Server as testenvironement using the Parallels documentation, but I have problems to sign in to the user portal/client.
Log says:
[I 06/0000000E/T25D4/P1244] 10-01-25 09:52:52 - User (steffen) connected from client (172.31.0.92:49872), machine (html5-a5a924e0)(FF-FF-A5-A9-24-E0) mode Gateway SSL, using OS: HTML5, client version: 20.1 (build 25634), session ID: Empty.
[W 06/00000010/T25D4/P1244] 10-01-25 09:52:52 - Logon failed user ‘steffen’ client IP ‘172.31.0.91’ Secure Gateway IP ‘172.31.0.91’ [16 0 16 0]Authenticated workgroup RZ2/VM-RZ2-RAS1 does not match

When using the client to connect it fails with: You are using and old version
RAS-Server and Test-Windows11-VM are in Workgroup “RZ2”. The user is a local user on RAS-Server
Can’t find anything on google on the error messages.

Do you have an idea?

2

Hi,

I found the problem.
Had to set the specific domain for authentication under “Connection” to the server itself.

Greets, Charlotte