Der Team,
I am receiving license limit warnings, even though the number of active sessions is within the limit. What could be causing this, and how do I resolve it please let me know?
This can happen due to unused or “stuck” sessions consuming licenses. Here’s what you can do:
- Check Active Sessions:
In the Parallels RAS Console, go to Sessions and verify if there are any disconnected or idle sessions still consuming licenses. - Force Logoff:
If you find inactive sessions, try logging them off to free up licenses. - Verify License Configuration:
Ensure the license settings in the RAS Console match the actual license count you have purchased. - License Synchronization:
Sometimes the system needs to refresh. In the Licensing section, force a synchronization to ensure the system reflects the correct license count. - Logs Review:
Check the RAS logs for any warnings or errors related to license usage to identify if there’s a deeper issue.
please let me know using above steps resolves your problem or not.