Connection failed to a Parallel Remote Server

Parallels Remote Application Server (RAS)
1

I can’t connect to a Parallels Remote Server. It keeps saying “Connection Failed” even though my internet is working fine. What should I check?

2

If you’re seeing a “Connection Failed” error when trying to connect to a Parallels Remote Server, here are a few things to check:

  1. Server Status: Ensure the Parallels Remote Server is up and running. It could be experiencing downtime or maintenance. Check with your system administrator or service provider.
  2. Network Configuration: Confirm that your firewall or router isn’t blocking the connection to the server. Check if any ports (typically used for remote connections) are being blocked.
  3. Server Address & Credentials: Double-check the server address, username, and password you’re using. Any typo or incorrect configuration could prevent the connection.
  4. VPN/Proxy: If you’re using a VPN or proxy, make sure they are correctly configured. Sometimes they can interfere with the connection to remote servers.
  5. Parallels Client Version: Ensure your Parallels Remote Client is up to date. An outdated client could be causing connection issues.
  6. Restart the Client & System: Sometimes, simply restarting both the Parallels client and your computer can resolve connection issues.