Hello, I have tried every KB on this issue and still am not able to install Parallel tools on my Win10 bootcamp which is a new install.
I have attached the install log in hopes someone can pinpoint the error for me. I searched it for errors but there seem to be a lot of them.
It starts installing icons on the desktop goes to 69% then fails and tells me to reboot and try again and over and over the same issue.
I do not have an option to reinstall the tools just to install them.
Hmm, that does sound pretty annoying. From what you’re describing, it might be a compatibility issue or something blocking the installation process. Have you checked if your Bootcamp drivers are up to date? Sometimes an outdated driver can mess with Parallels Tools installation.
Good point! I’ve made sure Windows is fully updated, but I haven’t really looked into the Bootcamp drivers specifically. I guess it could be worth checking that out. Do you think that could be the main cause?
It could be. Another thing I’d suggest is trying to manually uninstall any previous Parallels Tools installs if any files are left behind. It’s possible the installer is finding something residual from a previous attempt and it’s causing a conflict.
Oh, so you’re saying I should clean up before trying again? I’ve never tried that, honestly. Would a tool like the Parallels cleanup tool work for this, or should I go in manually?
The cleanup tool should work well for this. It’s designed to handle these types of issues and clear out anything that might be blocking a fresh install. Definitely worth a shot before trying again.
I’ll give that a try. Hopefully, that works! I was starting to think I’d need to reinstall everything, but this sounds like it could save me some time.
I hope that does the trick! If not, it might be worth checking for any Windows updates or even reinstalling the Bootcamp drivers, or we can wait for someone who knows the correct way to solve it. Sometimes, the smallest things can throw off the installation process